Mr. David J. Ray
8360 Sotheby Drive
Indianapolis, IN 46239
United States of America (U.S.A)
(E-mail) babyoray04@gmail.com
(Cell) 251-786-1140
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Professional Experience
Defense Finance and Accounting Services
January, 2009 - Present
8899 East 56th Street, Indianapolis, Indiana 46249
Infrastructure Production and Support – Network/Storage Engineering - IT Specialist
(Network) – Critical Secret Clearance, Full-time
Operate the network in accordance with established policies and procedures through evaluating,
testing and implementation; self-study documentation for new or revised software features;
configuring, installing, and monitoring network devices, such as Cisco 7200, ISR 2900. 3900,
ASR1000 series routers, Cisco Nexus and IOS XE series switches, Orion Solar Winds, Cisco
Secure ACS 4.2 and 5.5 via TACACS+ and RADIUS; prepare routine workload reports;
maintain system files and network designs; respond to special requests for system data; identify
and troubleshoot advanced technical network connectivity problems related to the Wide Area
Network (WAN), Local Area Network (LAN) and Enterprise Local Area Network (ELAN)
network hardware devices and circuits; troubleshoot software and telecommunications
components and remediate any security vulnerabilities (directives, policies, and other
requirements), performance issues, and unexpected outages; implement and administer IPsec
VPN termination point throughout the agency and its partnered agencies; collaborate with endusers,
team members, and supervisors at all levels within the agency as well as the ISP to resolve
network routing problems such as Layer 2 and Layer 3 routing protocols; provide instructions in
the proper operation of end-user peripheral equipment, systems, network connectivity and
Internet access.
University of West Florida
August, 2008 - December, 2008
11000 University Parkway, Pensacola, Florida 32514
College of Arts & Science - Technical Support Specialist, Part-time
Configure desktops, laptops, and network printers for printer-sharing and wireless capabilities
for all the university departments and students; resolve Windows XP and Mac OS X computer
technical problems; troubleshoot and resolve Microsoft Exchange issues for Microsoft Outlook;
installed various software applications for university departments and students; constructed daily
work-order reports and its completion.
University of West Florida
July, 2007 - December, 2008
11000 University Parkway, Pensacola, Florida 32514
Information Technology Services - User Support Specialist, Part-time
Assisted all university students with technical assistance for Microsoft Windows and Apple
Macintosh operating systems, print-sharing issues, wireless connectivity issues, user account
access using Microsoft Active Directory, and various software applications such as Microsoft
Office suite and Adobe suite; deployed multicast PC imaging using Symantec Ghost on 150
computers, manage and maintain HP LaserJet Printing services; developed and created
documentation for the computer lab network performance analysis and statistics.
Southern Company
May, 2008 - August, 2008
1 Energy Place, Pensacola, Florida 32520
Information Technology Department - IT Intern, Full-time
Gained basic knowledge of organizational network infrastructure from Tier-1 to Tier-3 support;
configured Cisco network switches to provide end-user network connectivity; installed Windows
Server 2003 R2 on Dell servers; testing Mobile Video Streaming on Windows Mobile 5 and 6
Professional mobile devices; created technical documentation for mobile video streaming using
Smartphone and PDA devices; deployed ARMSII GPS project using Street Maps and Garmin
mobile products; created network topology designs using Microsoft Office Visio.
University of West Florida
August, 2006 - August, 2007
11000 University Parkway, Pensacola, Florida 32514
College of Art & Science - Technical Assistant (Work-Study), Part-time
Solved technical problem for university faculty, staff, and students using Microsoft Office suite
and for wireless connectivity; organized departmental technical documents; analyzed data entry
information for training courses; coordinated with faculty and staff about upcoming computer
training courses available through e-mail.
University of West Florida
August, 2005 - May, 2006
11000 University Parkway, Pensacola, Florida 32514
College of Business - Computer Support Specialist (Work-Study), Part-time
Assisted business degree seeking students with wireless connectivity, computer hardware repair,
print-sharing, and software applications such as Microsoft Office and Adobe products.
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Educational Background
Western Governors University - Indiana, Salt Lake City, Utah
Masters of Science in Information Security Assurance
Anticipated Graduation Date: August, 2014
University of West Florida, Pensacola, Florida
Bachelors of Science in Interdisciplinary Information Technology
Specialization in Networking and Telecommunications
Minor in E-Business and Computer Information Systems
Graduated December, 2008
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Certifications
Certified Cisco Entry Network Technician (CCENT)
Certified Cisco Network Associate (CCNA)
Certified Cisco Network Professional (CCNP)
Microsoft Certified Information Technology Professional Server Administrator (MCITP SA)
CompTIA Security+ CE
EC-Council Certified Ethical Hacker (CEHv7)
EC-Council Computer Hacking Forensic Investigator (CHFIv8)
Certified DoD Lean6 Green Belt
Training Courses
Security Policies and Standards – Best Practices (2013)
Implementing Cisco Data Center Unified Fabric (2013)
Cyber law, Regulations and Compliance (2012)
IPv6 Fundamentals, Design, and Deployment (2012)
Project Management Fundamentals (2011)
Performing Quality Assurance and Control (2010)
Planning and Identifying Project Risk (2010)
An Introduction to Project Management (2010)
Planning for Quality (2010)
Lean6 Green Belt (2010)
GIAC Systems and Network Auditor (2010)
F5 Big-IP LTM Essential/Advanced Topics (2010)
BlueCoat Certified Proxy Administrator/Professional (2010)
Automating Administration with Windows Powershell 2.0 (2010)
PPBE Workshop: Defense Planning, Programming, Budgeting and Execution (2009)
Certified Wireless Network Associate (CWNA) WLAN Administration (2009)
Secure Firewall (Sidewinder) System Administration (2009)
Cisco ASA Security/Firewall (2009)
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Organization
Phi Beta Sigma Fraternity, Inc. – Xi Sigma Indianapolis Alumni Chapter
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Community Service
Downtown Indianapolis Homeless Support (2013)
Keep Indy Beautiful (2013)
Warm Coats Drive (2013)
Lord’s Pantry at Anna’s House, Inc. (2012)
Youth Step Competition Judge (2012)
Toys for Toys (2011 – 2012)
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